Jiangsu Consumer Rights Protection Committee has issued a reminder for the upcoming "Double Eleven" online shopping spree.
Major e-commerce platforms are racing to launch "Double Eleven" promotional activities in full swing and live streaming is especially dazzling. Live streaming has been popular in recent years. In the live broadcast room, merchants usually claim to give more discounts, but after the live broadcast ends, these discounts may not be honored.
The Jiangsu Provincial Consumer Rights Protection Committee reminds consumers to choose formal platforms and reputable anchors when making online shopping through live streaming and they should check the qualifications of the online stores, and keep evidence for the product details and preferential policies mentioned by the anchors to ensure subsequent rights protection.
Retailers often give out some gifts when promoting online sales or live streaming.
Jiangsu Consumer Rights Protection Committee cautions that once consumers find faults with complimentary gifts, they can protect their rights in accordance with the law. When returning the goods they have bought through live streaming, they need to return the complimentary gifts together to avoid dispute. November 11 is a date made up of four one's, and "double eleven" has always been considered a special day for single men and women in China.
Ten years ago, China’s internet retailer Alibaba began promoting it as a shopping festival, and it has now turned to be the country's busiest day for online retailers, millions of shopping lovers and thousands of couriers.
